Terms and Conditions

All Terms and Conditions are subject to the rental agreement provided by the owners at the time of booking.

1. Booking and Check-in

Guests may take occupation of the premises after 14:00 on the arrival date, and must vacate the premises by 10:00 on the departure date.
The number of persons residing at the premises must not exceed the maximum stated in the Confirmation of Reservation.

A 50% deposit (“rental deposit”) is required as set out in the Confirmation of Reservation.
The balance must be paid three months prior to arrival.
For bookings confirmed six months or more in advance, a 25% non-refundable deposit applies.
A breakage deposit is also payable, as outlined in the Confirmation of Reservation.
Guests may be liable for additional fees or penalties in the event of a breach of the Agreement of Stay, as specified in the rental contract.

If a reservation is cancelled or shortened between three and six months before arrival, 2inn1 (Pty) Ltd will retain 50% of the reservation cost.
If cancelled or shortened less than three months before arrival, 2inn1 (Pty) Ltd will retain 100% of the reservation cost.
Any refunds (if applicable) are subject to exchange control approval (where required), and any associated bank charges are the guest’s responsibility.

Guests acknowledge that the rental and use of the premises involve inherent risks.
2inn1 (Pty) Ltd is not liable for any loss, injury, illness, damage, or claims — including those resulting from accidents or the conduct of guests.
Guests use the property entirely at their own risk.

Guests are strongly advised to arrange comprehensive travel insurance to cover unforeseen cancellations or travel disruptions.